Activity 5 - Tammy

Applying an LO online survey in the workplace


Below are the results of applying an LO online survey in my work place.

 

In this part, the score are quite average.  In my organization, the mangers and the college head always pay attention to the actions of the competitors.  In some cases, we may become the follower of how our competitor’s doing.  Besides, we always try to develop new projects to become the leader in the market.

Apart from the competitors, we also pay attention to the economics environment, if it is economic regression, we may launch some discount scheme to our target customers.

Information Collection

The highest score in this part is information collection.  In my organization, managers are open-minded to accept suggestions and advice from the colleagues during the meeting.  We will have a meeting with the college head every three months.  In the meeting, the head will inform us what our college is planning to do so as to give us a few pictures and get ready to accept the new challenge.  Besides, we are welcome to review the difficulties we face and give improvement regards the problems.  Apart from this, in many times, my manager accepts my suggestions and always let me to make decision independently.  Also, when launching new projects, the respective team will hold a few training workshops and welcome to collect information from colleagues regards the new projects.

Education and Training

The lowest score in this part is education and training.  In my organization, every staff in charge of different programmes, some of them in charge short course, certificate level programme and some of them in charge master or degree programme.  A buddy will be assigned to the new colleague, however, the buddy may not familiar with the work of the new colleague and the buddy can only teach the basic knowledge to him/her.  In this result, the new colleague may need to find other colleagues who also in charge of those programmes to teach him/her. Besides, there are no procedures regards how a programme should be launched.  In this case, the staff in charge of the same type of programmes such as short course may have different style of how to launch a short course programmes.

The scores of this part are quite average except openness to new ideas.  In my organization, when launching new ideas, we will be given a period of time to try new project such as three months before launching the idea officially.  Besides, our managers are quite care of our feelings and suggestion towards trying the new projects.

Openness to new ideas

The lowest part of this part is openness to new ideas.  In my organization, most of the staff resists changing, especially the new ideas involve them to learn new things and increase their workloads.  The new ideas require them to learn new knowledge and affect their old practices.  Therefore, I think the manager new to review the new practices before launching.  The new practices should facilitate the work and should not increase the workloads of the front-line staff and only benefit to one of the team of the organization such as the record team.