My previous workplace was a learning centre for university students. The centre conducts several activities for university students, such as seminars (historical, cultural, economy), workshops (arts, drama, filming) and service-learning programs in Hong Kong and overseas.
The director of the centre and the representatives of university establish the vision, mission and strategic directions for the learning centre. Normally, the director and the programme manager will adjust the direction and the contents of programmes each academic year.
Before every semester or special events begins, the director would encourage staff members to share their operation experience and skills for conducting activities. Usually, staff would not focus too much on programme planning.
Since the lack of systematic tools (like ICT, database, platform, questionnaire) for managing and evaluate. We can only adjust the progarmme planning by the number of participants, students’ classwork and chatting with students and the instructor.
Apply the five discipline of Senge’s, I think the director should be the system thinking of the organization, but we lack of shared vision and team learning because each staff has their own project and not too much interaction and cooperation.
I am now working in HKU SPACE as an executive assistant. All the administrative work related to the programme is done by us. From the very beginning of receiving the enrolment form to the announcement of their final grade. I will use the 5 disciplines to describe the organization I am working in.
Personal Mastery: Since the programme is in charged by one admin staff only, the successful of the programme is determined by how effective and the efficient of the admin staff to organize the work flow, for example, decide the application procedure. The decision of the admin staff plays an important role to the programme.
Shared Vision: Every one of us share the common vision is to provide a lifelong learning opportunity for the community. In order to achieve our vision, a regular meeting will be launched by the HR Team to promote how we are going to express our vision in the coming year and how to maintain the services to our clients. For example, we are launching a scheme especially for third age learners (aged 50+) to enjoy a 20% fee discount for courses to encourage lifelong learning.
Mental Models: Every one of us will have a meeting with our manager every year to share our points of view towards our current work, position and our goals. Through this meeting, our manager may understand the difficulties we encounter and try to cooperate with us to improve the situation.
Team Learning: Before the enrolment period, the programme team will meet together to decide the promotion period as well as the promotion plan such as launch some booth in the exhibition, using newspaper to promote the programme and so on. Besides, the team may meet together to gather different ideas so as to launch new programme to catch up the current needs of the market.
Systems thinking: Since last summer, all programme of us use the new system called “HCM” to generate the appointment letter to our part-time teacher instead of using our own programme’s database. One of the advantages is to storage the appointments in the school’s database and avoids any loss of one’s database. This may prevent a huge loss that we cannot predict in the future.
Currently I am working in a university library as an IT staff. It was established almosts 40 years and will keep on providing different kinds of services to our students and staff for their learning need.
In my library, one of the method that we used to make our working place keep on learning is as follow:
1. Personal Mastery We are holding a sharing program which named as "Staff Awareness Program". The aims of this program is to build up our staff performance and as a result to enhance the whole organisation quality. This program involves all professional grade librarians. In this program we will share, introduce and explain different interesting topic to other attendee include operational supervisors. It aims to enhance the knowledge within library staff and provide a platform to share different queries from every party. This program held every 4 to 6 weeks and librarians will follow the roster and choose the topic they are interested to share.
2. Mental Models This program has provide a good communication platform between librarian and other grading staff to share their opinion and concern. This enhances the understanding and team spirit between our staff within different level.
3. Shared Vision Once the communication has been build up, the vision can be more easy to share. Staff Awareness Program has different topic in each time. Several staff has shared their vision when they have pay the same interest within same topic.
4. Team Learning We encourage raising questions from attendee and feel free to discuss during program. Also we will distribute the materials to all attendee after the program for team learning.
5. Systems Thinking In my opinion, I think this program is success because it build up the cooperate atmosphere between us, we can know more each other through the discussion in different topics, pay more respect and personal care among our teammate.
As I am a full-time student and do not have full-time job experience before, therefore I am going to share my internship experience as my past working experience. I used to work in an academic library in Hong Kong for my internship. I worked in its system division and was responsible to follow up a project of library collection digitalization. My main duties were inputting and checking bibliographic records. The 5 disciplines would be adopted to describe the organization I am working in. 1. Personal Mastery The library created a platform, which is an online discussion forum, for staffs to exchange their suggestions and opinions. They could comment and give suggestions on others’ performances. It could help staffs improve their work in a certain extent. Other than commenting, staffs also can exchange their knowledge on work which can enhance and improve their work performance too. If staffs have any problems or difficulty on work, they could also ask here for help and solution. The forum is a good platform for staffs discussing everything of work. It is not only convenient staffs to exchange information, but also beneficial for building their understanding of each other. 2. Mental Models As the platform mentioned above has been providing a communication platform for each other, staffs can easy to share their thinking, concern and receive others’ comments. It is beneficial for them reflecting their performances according to staffs’ comments. In a certain extent, it helps staffs understand themselves more and it is beneficial for their mental development in different areas. It is not only on work, but also on their characteristic. 3. Shared Vision The vision would be delivered and shared by different channel. It can be shared by face to face, staffs’ regular meeting and the online forum. The vision is always emphasized by the manager. It reminds us to strive for the best and provide quality services. In my opinion, it could help staffs build up a strong team spirit. 4. Team Learning Regularly, our supervisor would meet our together to discuss what needed to be learnt for improving the work. For example, the supervisor would introduce some new method for staffs’ communication. Online discussion board is an example which suggested by supervisor to enhance and improve the commutation between staffs. 5. Systems Thinking The online discussion forum is beneficial for building up systems thinking of staffs. Staffs can build it up systems thinking through asking question, reviewing questions, answering question and reflecting themselves. It is beneficial for training up staffs system thinking and long-term development of the staffs.
My previous workplace was a learning centre for university students. The centre conducts several activities for university students, such as seminars (historical, cultural, economy), workshops (arts, drama, filming) and service-learning programs in Hong Kong and overseas.
ReplyDeleteThe director of the centre and the representatives of university establish the vision, mission and strategic directions for the learning centre. Normally, the director and the programme manager will adjust the direction and the contents of programmes each academic year.
Before every semester or special events begins, the director would encourage staff members to share their operation experience and skills for conducting activities. Usually, staff would not focus too much on programme planning.
Since the lack of systematic tools (like ICT, database, platform, questionnaire) for managing and evaluate. We can only adjust the progarmme planning by the number of participants, students’ classwork and chatting with students and the instructor.
Apply the five discipline of Senge’s, I think the director should be the system thinking of the organization, but we lack of shared vision and team learning because each staff has their own project and not too much interaction and cooperation.
This comment has been removed by the author.
DeleteI am now working in HKU SPACE as an executive assistant. All the administrative work related to the programme is done by us. From the very beginning of receiving the enrolment form to the announcement of their final grade. I will use the 5 disciplines to describe the organization I am working in.
ReplyDeletePersonal Mastery: Since the programme is in charged by one admin staff only, the successful of the programme is determined by how effective and the efficient of the admin staff to organize the work flow, for example, decide the application procedure. The decision of the admin staff plays an important role to the programme.
Shared Vision: Every one of us share the common vision is to provide a lifelong learning opportunity for the community. In order to achieve our vision, a regular meeting will be launched by the HR Team to promote how we are going to express our vision in the coming year and how to maintain the services to our clients. For example, we are launching a scheme especially for third age learners (aged 50+) to enjoy a 20% fee discount for courses to encourage lifelong learning.
Mental Models: Every one of us will have a meeting with our manager every year to share our points of view towards our current work, position and our goals. Through this meeting, our manager may understand the difficulties we encounter and try to cooperate with us to improve the situation.
Team Learning: Before the enrolment period, the programme team will meet together to decide the promotion period as well as the promotion plan such as launch some booth in the exhibition, using newspaper to promote the programme and so on. Besides, the team may meet together to gather different ideas so as to launch new programme to catch up the current needs of the market.
Systems thinking: Since last summer, all programme of us use the new system called “HCM” to generate the appointment letter to our part-time teacher instead of using our own programme’s database. One of the advantages is to storage the appointments in the school’s database and avoids any loss of one’s database. This may prevent a huge loss that we cannot predict in the future.
Currently I am working in a university library as an IT staff. It was established almosts 40 years and will keep on providing different kinds of services to our students and staff for their learning need.
ReplyDeleteIn my library, one of the method that we used to make our working place keep on learning is as follow:
1. Personal Mastery
We are holding a sharing program which named as "Staff Awareness Program". The aims of this program is to build up our staff performance and as a result to enhance the whole organisation quality. This program involves all professional grade librarians. In this program we will share, introduce and explain different interesting topic to other attendee include operational supervisors. It aims to enhance the knowledge within library staff and provide a platform to share different queries from every party. This program held every 4 to 6 weeks and librarians will follow the roster and choose the topic they are interested to share.
2. Mental Models
This program has provide a good communication platform between librarian and other grading staff to share their opinion and concern. This enhances the understanding and team spirit between our staff within different level.
3. Shared Vision
Once the communication has been build up, the vision can be more easy to share. Staff Awareness Program has different topic in each time. Several staff has shared their vision when they have pay the same interest within same topic.
4. Team Learning
We encourage raising questions from attendee and feel free to discuss during program. Also we will distribute the materials to all attendee after the program for team learning.
5. Systems Thinking
In my opinion, I think this program is success because it build up the cooperate atmosphere between us, we can know more each other through the discussion in different topics, pay more respect and personal care among our teammate.
As I am a full-time student and do not have full-time job experience before, therefore I am going to share my internship experience as my past working experience. I used to work in an academic library in Hong Kong for my internship. I worked in its system division and was responsible to follow up a project of library collection digitalization. My main duties were inputting and checking bibliographic records. The 5 disciplines would be adopted to describe the organization I am working in.
ReplyDelete1. Personal Mastery
The library created a platform, which is an online discussion forum, for staffs to exchange their suggestions and opinions. They could comment and give suggestions on others’ performances. It could help staffs improve their work in a certain extent. Other than commenting, staffs also can exchange their knowledge on work which can enhance and improve their work performance too. If staffs have any problems or difficulty on work, they could also ask here for help and solution. The forum is a good platform for staffs discussing everything of work. It is not only convenient staffs to exchange information, but also beneficial for building their understanding of each other.
2. Mental Models
As the platform mentioned above has been providing a communication platform for each other, staffs can easy to share their thinking, concern and receive others’ comments. It is beneficial for them reflecting their performances according to staffs’ comments. In a certain extent, it helps staffs understand themselves more and it is beneficial for their mental development in different areas. It is not only on work, but also on their characteristic.
3. Shared Vision
The vision would be delivered and shared by different channel. It can be shared by face to face, staffs’ regular meeting and the online forum. The vision is always emphasized by the manager. It reminds us to strive for the best and provide quality services. In my opinion, it could help staffs build up a strong team spirit.
4. Team Learning
Regularly, our supervisor would meet our together to discuss what needed to be learnt for improving the work. For example, the supervisor would introduce some new method for staffs’ communication. Online discussion board is an example which suggested by supervisor to enhance and improve the commutation between staffs.
5. Systems Thinking
The online discussion forum is beneficial for building up systems thinking of staffs. Staffs can build it up systems thinking through asking question, reviewing questions, answering question and reflecting themselves. It is beneficial for training up staffs system thinking and long-term development of the staffs.